Effective April 30, 20025, we have retained Cariend, a medical records custodian, to manage the records for the next 10 years. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.
Requestors should be prepared to complete the Records Release Authorization Form and provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process requests for copies of medical records is to visit Cariend's website and follow the instructions posted here: https://www.cariend.com/request-records/
If you do not have have access to a computer or internet, Cariend can be reached by phone at (404) 991-7080 - please note the HIPAA laws do not allow medical records to be released based on a phone or email request. If you prefer to mail your completed Authorization Form and Government-Issued Photo ID:
Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at Request@Cariend.com, however, you should not send sensitive personal information of request documents through email.